Privacy Policy
Last updated: January 2025
1. Introduction
Welcome to Rivo EndurAI ("Rivo," "we," "us," or "our"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information.
This Privacy Policy explains our practices regarding the information we collect when you use our mobile application, website, and related services (collectively, the "Service"). By using Rivo, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Name and email address
- Password (stored in encrypted form)
- Account type (athlete or coach)
- Profile photo (optional)
2.2 Profile and Training Data
To provide personalized training services, we collect:
- Age, weight, and height
- Sport preferences (cycling, running, swimming, triathlon)
- Training zones (power, heart rate, pace)
- Functional Threshold Power (FTP) and other fitness metrics
- Training history and workout data
- Goals and target events
2.3 Training Activity Data
We collect detailed information about your training activities:
- Planned workouts and completed sessions
- Duration, distance, and intensity metrics
- Training Stress Score (TSS) and Intensity Factor (IF)
- Heart rate, power, pace, and cadence data
- GPS location data (when synced from devices)
- Notes and workout descriptions
2.4 Device Integration Data
When you connect external devices and services, we receive:
- Data from Strava, Garmin Connect, Suunto, Polar, Wahoo, Coros, and Apple Health
- Workout files (FIT, TCX, GPX formats)
- Device information and sync timestamps
2.5 Usage Data
We automatically collect information about how you use the Service:
- App opens, feature usage, and navigation patterns
- Device type, operating system, and app version
- IP address and general location (city/country level)
- Error logs and performance data
2.6 Payment Information
When you subscribe to a paid plan, payment processing is handled by third-party providers (such as Stripe or Apple/Google for in-app purchases). We receive confirmation of payment and subscription status but do not store your full credit card details.
3. How We Use Your Information
We use your information to:
- Provide the Service: Create and manage your account, sync and display your training data, and deliver the core functionality of Rivo.
- Generate AI Training Plans: Use your profile data, training history, and goals to create personalized training plans powered by artificial intelligence.
- Calculate Training Metrics: Compute TSS, IF, CTL, ATL, TSB, and other performance analytics.
- Enable Coach-Athlete Features: Allow coaches to view and manage their athletes' training, and athletes to receive guidance from coaches.
- Sync with Devices: Connect with third-party fitness platforms to import and export workout data.
- Improve the Service: Analyze usage patterns to fix bugs, improve features, and develop new functionality.
- Communicate with You: Send service updates, training reminders, and marketing communications (with your consent).
- Process Payments: Manage subscriptions and billing through our payment processors.
- Ensure Security: Detect and prevent fraud, abuse, and security incidents.
4. Data Security
We implement industry-standard security measures to protect your information:
- All data is encrypted in transit (TLS/SSL) and at rest
- Passwords are hashed using secure algorithms
- Access to personal data is limited to authorized personnel
- Regular security audits and vulnerability assessments
- Row-level security in our database ensures users can only access their own data
5. Your Rights and Choices
You have the following rights regarding your data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Export: Download your training data in CSV or PDF format (Pro plans)
- Opt-Out: Unsubscribe from marketing emails at any time
- Withdraw Consent: Revoke permissions for data processing where consent-based
To exercise these rights, contact us at privacy@rivoendurai.com.
6. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@rivoendurai.com
- Website: rivoendurai.com